InformationWeek

Tech And Tasers: IT Support In Washington's Prison System
InformationWeek
Service requests were coming in via email or calls to a helpdesk. Users had no self-service options. Software, hardware, and service catalogs were all stored on Excel spreadsheets or on paper. There was no workflow automation, so IT personnel were ...



SecureCom acquires Atmospheric | Scoop News
Scoop.co.nz
Atmospheric is an Auckland-based technology company that was recently placed in receivership. Five of Atmospheric's staff will join SecureCom's team at its ...

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InformationWeek

Beer Giant Taps Salesforce Data For Better Customer Relations
InformationWeek
When CloudCraze gained access to AB InBev data, it could tell where it was investing the most expense serving small customers, and it helped AB InBev design an e-commerce platform to help the beer seller provide a self-service portal to those customers ...



NYOOOZ

City start-up develops software for safe travel
The Hindu
... October last year, the start-up is working towards providing a series of technology-based services such as real-time bus location tracking through app and customer support, SMS service, anti-theft protection, automatic and manual SOS trigger, route ...
City startup develops software for safe travel | Visakhapatnam NYOOOZNYOOOZ

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Vizag startup develops software for safe travel
The Hindu
... in October last year, the startup is working towards providing a series of technology-based services such as real-time bus location tracking through app and customer support, SMS service, anti-theft protection, automatic and manual SOS trigger ...



Secure-24 Reports 84 Percent Half-Year Bookings Growth for 2016; Cites Strong Demand and Exceptional Customer ...
Business Wire (press release)
“Secure-24's managed cloud and clinical help desk services allow us to ensure the utmost reliability within our private cloud environment, to meet all compliance requirements and ultimately, to positively impact our clinical patient care.” ... Managed ...

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Unify Square Ushers in Cloud-Evolved Era of Skype for Business Management with New PowerSuite™ Solutions
PR Newswire (press release)
21, 2016 /PRNewswire/ -- Unify Square, the leading provider of software, consulting and 24x7 cloud managed services for Skype for Business, today unveiled new solutions and enhancements to its integrated Skype for Business (SfB) operations software ...

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ITsavvy Named Best Managed Services Company
PR Web (press release)
savvyGuard Managed Help Desk answers clients' support calls 24x7 with U.S.-based certified techs and on-call specialists who can guide users to problem resolution. savvyPrint remotely monitors and manages clients' print fleets. MFP/Copiers advanced ...



Cloud Tech

How the British Medical Journal ditched its old culture for a DevOps environment
Cloud Tech
An expiring hosting contract gave the journal time to breathe, however, with the BMJ selecting managed hosting provider Datapipe to help them through this digital change. Sharon Cooper is chief ... But the results spoke for themselves; alongside the ...

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Ceridian, Equifax, MightyRecruiter, SmashFly, TalentFirst and More Than 90 Other Cutting-Edge Companies to Unveil ...
SYS-CON Media (press release)
Booth No. 1613. Equifax Workforce Solutions will unveil its ACA Subsidy Management Service, helping employers manage the complexities of receiving, processing and appealing subsidy notifications. .... With the same intuitiveness of Jobsoid ATS, this ...

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