One Touch launches pan-India emergency call number for tourists
Business Standard
... services are now available across major Indian metros. While the Physical Response Service (within NCR only) is available at a cost of Rs 250 per month, the PAN India on-call Emergency Help Desk service costs Rs 50 per month. Read more on: Helpline.

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14 Ways the Workplace is Evolving
The increase in density helps companies save costs with their 'smaller and smarter' portfolios, but it also underscores the conflict between cost-cutting efficiency and a need to provide different work environments for different situations. 5). Choice ...

Infotech Lead

ITC Infotech offers infrastructure management services to FRHI Hotels & Resorts
ITC Infotech, with its proven capabilities in technical helpdesk management and extensive experience in service management and monitoring solution implementations offers a 24x7 Internal Help Desk support, Guest Help Desk support and Monitoring ...
ITC Infotech deploys helpdesk for FRHI Hotels & Resorts, CanadaInfotech Lead

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Enterprises hit tipping point in AWS cloud vs. private cloud costs
Companies that plan a public cloud strategy can't just pick up a virtualized environment of static applications, "forklift" it over to the public cloud and call it a day, experts warned. "Even just taking the sticker price of a medium virtual machine ...

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MSPmentor (blog)

Time to Shine: How to Make Sure Clients See the Value You Deliver
MSPmentor (blog)
Portals. Portals can demonstrate immense value to customers by providing a central, unified way for users to get self-service, 24x7 access to the information and services they need. ... Toward that end, portals should offer access to all relevant ...

CIO New Zealand

The intersection of business technology and customer strategy
CIO New Zealand
Clarke says the goal is to provide a set of offerings that will ensure customers will get a “great response” whether they come through online, by phone, or go to the hotel and opt for self-service or prefer to speak to staff. “We are looking very ...

CIO Magazine

How to green your data centres and save money
CIO Magazine
The positioning of the racks and servers, as well as making them as dense as possible also helps make the cooling process more efficient, Goerke says. “There's a standard way to put them in. What we figured out is if we rack these systems in the ...

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CSU Announces Expansion of Hardware Solution Partnerships to Include IBM ...
Virtual-Strategy Magazine (press release)
Renowned for its world-class Help Desk – manned 24x7 by live CSU professional s– CSU's unparalleled support program includes contract management, disaster replacement, and remote and on-site system administration services. For more information ...

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SaaS as strategic enabler: four CEOs hold forth
After the success of the Netsuite shift, Amira is now looking at retiring its legacy customer relationship management system and shifting to a cloud based CRM service as well. Cucuzza said the cloud facilitates access to systems and the sharing of ...

CSU Industries to Survey Prospective Channel Partners at the SIA Summit 2014 (press release)
Inwood, NY, March 28, 2014 --( CSU Industries, a leading third-party provider of critical IT support services, announced today that Dean Hale, Director of CSU's Channel Operations, will be attending the Service Industry Association's 2014 ...

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